Report in Mac Book

[Barbara]

Hello all,


I cannot print my reports anymore, since there is no option showing on my Macbook. Anyone with the same problem? Any advise and help on this topic please.
Thanks

Barbara

[Dmitry_Orlov]

Dear Barbara,

Can you please provide a screenshot with comments so that we can give a task to the programmer?

[Barbara]

Hello Dmitry,

Here it is my print screen

Please let time know once how to solve that, thanks

Kind regards

Barbara

[Konstantin]

What version of bio-Well dou have ?

[Barbara]

I installed the latest version of the software, and my Bio-Well is serial no. FTY3AP9G, issued on 11.2014.

[Konstantin]

Did you have some third-party software that may affect other programs? The fact that the top of the window should be a toolbar with button "Print", but it is hidden for unknown reasons.

[Barbara]

Hello, I dont have any third-part software installed, so I dont' know why the toolbar is hidden. Any ideas how I could solve that? Thanks

[Konstantin]

Try this:

1. Close Bio-Well
2. Run Terminal
3. In terminal window run this command:

Code: Select all

rm ~/Library/Application\ Support/Bio-Well/Bio-Well/config.ini

4. Run bio-Well again